Frequently Asked Questions

 

Have a question? Find quick answers below. Didn’t find what you were looking for? Shoot us an email.

Why choose cake pops?

Because they are the most convenient, cutest, bite-sized, individually-wrapped treat that will delight all ages and add some serious pop to any event.

What is a cake pop?

Our cake pops begin as simple cakes that are baked, cooled, and mixed with a little bit of frosting. This forms a “cake dough” that is cut into the a flat cake pop, placed on a lollipop stick, and then carefully dipped into melted chocolate or candy coating. You can read more information and see all our ingredients used here.

How many cake pops should I purchase?

If cake pops are the main dessert at your event, we suggest 2 pops per guest. If it is one of many treats, we suggest 1 pop per guest.

How do I store my cake pops?

Always be very careful to keep your pops out of heat and direct sunlight—they will melt like, well, candy. We recommend the 1-2-3 storage rule:

  • 1 week at room temperature

  • 2 weeks in the refrigerator

  • 3 months in the freezer

If you do freeze your pops, we suggest thawing them overnight on the counter before serving, but they still taste delicious as frozen treats.

How far in advance do I need to order?

In Stock Pops: We need at least one day’s notice for any of these pops. If it is less than a day’s notice, we can usually accommodate you, but will charge a $10/dozen rush fee.

Customizable Pops: We need at least a week’s notice for any of these pops. If it is less than a week’s notice, we can usually accommodate you, but will charge a $10/dozen rush fee.

Weekend Pops: If you’re planning on retrieving or receiving your pops on a weekend, your order must be in by noon on Friday. If it is after noon on a Friday, we can usually accommodate you, but will charge a $10/dozen rush fee.

Where are you located, and do you have a storefront?

Our storefront is located at 154 N Water St Kent, Ohio 44240 where you can pop in to purchase or pick up cake pops. You can also order online on our Order page, then choose pick up, shipping, or delivery.

How do I get my pops?

  • Daily pick up in Kent ($0)

  • Saturday/Sunday local pick-up options where available ($0)

  • Delivery in Northeast Ohio ($45)

  • 2-Day National Shipping ($17): Ships out on Tuesdays, arrives by Thursday

  • Overnight National Shipping ($55+): Any orders in before noon will arrive the next day

Read more here!

Do you do large/bulk orders for parties, events, and corporate gifts?

You bet we do! We love helping you plan the perfect party, and you can even rent out the PopCycle, PopCart, or PopMobile to really add some pop to your event. If you’d like individually packaged sets of pops for favors, you can check out our Corporate Pop Info page as well.

Do you have Gluten Friendly & Vegan options?

We sure do. Check out our Gluten Friendly & Vegan product page to order some. You can order these by the dozen, or simply add on a couple pops to an order for your GF/V pop pals.

Are there any nut ingredients in your cake pop recipes?

We are a nut-free facility and do not have any nut ingredients in our cake pops.